In general our services include the following:

  • Handling of entire clearing procedure including custom entry to shipping line charge
  • Issuing

What makes us preferred  Service Providers

  • We are customer focused on all we do 
  • We are not too big or too small to understand and meet our customer requirements
  • We have the resources and experience to provide quality services to our customers.
  • We have well-trained staff.

Clearing Agents’s role:

The clearing agent acts on behalf of the shipper (importer or exporter depending on the INCO Terms) and arranges for the customs clearances of the imported goods.

The role entails:

  • Determining the correct harmonised tariff heading of the goods for customs duties, if applicable.
  • Calculating the import duties and taxes / VAT payable.
  • Assist with the clearing instruction to confirm that all information received from shipper and consignee is accurate before submitted for customs clearance – strict rule that is adhered to and if not, huge penalties that could follow both the clearing agent and the importer / consignee.
  • Framing the Bill of entry (BOE) to be submitted via electronic data interchange (EDI) to customs / SARS.
  • Collecting payment from the shipper for duties and taxes / VAT and making payment to Customs / SARS authorities.
  • Arranging the customs clearance / release with the relevant requirements, i.e. customs stops, port health exams, and many more requirements per specific cargo requirements that need to be met before a release could be obtained, as well as to avoid penalties / delays.

Upon clearance been received cargo will be release to consignee through the various processes that still needs to be followed in the various modes of transport:

  • Air – draw cargo from ground handling agent or handover agents warehouse and deliver to consignee.
  • LCL (less than container load) – goods are collected from a specialised customs licensed warehoused and then delivered.
  • FCL (full container load) – release notice arrange depending on the shipping line depot agreement and transport agreement, then only then will the container be delivered to consignee.
  • Road freight – all depends on the INCO terms and limitations of the vehicle / site to where the cargo needs to be delivered upon release has been receive.

From the all that has been summarised above I am sure you agree it is best to leave it up to the experts or have tools that could assist, as well as guide you as there is so many areas in the supply chain that you need to understand and know off to not cost yourself additional cost to bottom line.